Our turnaround time is 7-10 business days before shipping. This time begins when ALL of the following has been completed (and NOT BEFORE they are ALL completed):
your order is paid
all details of your artwork have been decided
shirt decisions have been finalized
your mockup has been approved
If you make ANY changes, it will definitely add to your turnaround time, as we are not superheroes. In some cases, we may have to add a fee to process certain changes, because your order has already begun production, or because your shirts have already arrived. In short, changing things after approval is really really hard and expensive and please don’t do it!! Please please do your best to finalize all the details with plenty of time!!!
Additional services such as de-tagging or inside tagging will add time to your turnaround, simply because they take time to accomplish! They are as follows:
De-tagging: 2 days added to production time
Inside tagging: 2 days added
4 or more designs in one order: an additional day per design
Poly-bagging: 2 days added
Fulfillment: 2-3 days added
For more information regarding turn around times and rush fees, please email firstname.lastname@example.org
We accept credit and debit cards on all website transactions.For bulk orders, we can accept credit and debit cards as well as checks and bank transfers. We can also offer individual payment options on bulk orders. For more information about payment, please email email@example.com
The minimum order for a custom order is 1! Select the product designer option to get started creating your own unique apparel!Bulk discounts start on orders over 48 pieces. For more information regarding orders please contact firstname.lastname@example.org
What’s the best file format? We prefer to have the art sent to us at the size you actually want it printed on the shirt, especially if it’s a raster image. Also, we typically prefer to get the file that the art was created in.
Ideal Formats: .ai, .eps, .pdf Text: Please make sure to “Convert text to outlines” so we don’t need to worry about us having the font. You can also send us the fonts with the art.
If the file is full color or raster: We like to get the files in .png with a transparent background at the actual output size. We can also work with .psd or .tiff files at 300 DPI.
We accept orders from everyone! If you don’t see your organization on the website, not to worry, please contact email@example.com and we will work with you to create a product that works best for you!